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    About Nerds Online

    Your friendly local IT support — not a faceless corporation

    Local IT Support You Can Trust

    We started Nerds Online because we saw too many people stressed out by technology. Whether it's a laptop that won't start, Wi-Fi that keeps dropping, or just needing help setting up a new device — tech problems can be incredibly frustrating.

    What makes us different? We actually speak your language. No confusing jargon, no making you feel silly for asking questions. Just straightforward, friendly help from people who genuinely enjoy solving tech problems.

    Based in London, we've helped hundreds of home users, elderly customers, small businesses, and landlords get their tech working properly. We're proud to be local, independent, and built on word-of-mouth recommendations.

    What We Stand For

    Local & Personal

    We're your neighbours, not a call centre. You'll speak to real people who care about getting your tech working.

    Fast & Reliable

    Same-day appointments available. We turn up when we say we will and don't leave until the job's done properly.

    Honest & Transparent

    Clear pricing with no hidden fees. If we can't fix it, you don't pay. It's that simple.

    Why Customers Choose Us

    Patient with non-technical users
    No jargon or tech speak
    Same-day service available
    Transparent, upfront pricing
    Years of experience
    Genuine care for customers
    Local London business

    What Our Customers Say

    Real reviews from real customers.

    Trustpilot
    4.3
    Google
    5.0
    Trustpilot

    "I recently had issues with my slow laptop constantly crashing and after a bit of research I came across Nerds Online. Nick came to my home and he fixed my laptop; he also carried out a health check and gave advice around security. Nick was very knowledgeable. I am so grateful to him and it has saved me buying a new (expensive) laptop."

    V

    Verified Customer

    October 2024

    Trustpilot

    "Nerds Online provide a responsive service where straightforward or complex matters are patiently explained so the best solution can be put in place. Very helpful, reliable, fast and efficient."

    V

    Verified Customer

    July 2024

    Trustpilot

    "I came to a complete halt trying to resolve a Windows computer problem, hours searching the internet for a solution to no avail. Nick from Nerds Online came over and not only did he resolve the problem, everything now working fine, but talked me through what was going wrong and how he went about fixing the system. All good now!"

    V

    Verified Customer

    May 2024

    Trustpilot

    "Nerds Online have truly been a godsend for me. Managing a small business can be quite an ordeal, especially when grappling with IT issues. Fortunately, Nick has been an absolute lifesaver. Recently, I encountered a troublesome wifi connection glitch, but Nick swiftly resolved it remotely with remarkable efficiency."

    S

    Small Business Owner

    April 2024

    Trustpilot

    "They are enthusiastic, helpful, not on a hard sell, unflappable and happy to tell us where we are going wrong without judgement!"

    V

    Verified Customer

    April 2024

    Trustpilot

    "We found Nerds Online to be extremely knowledgeable and supportive for all our tech concerns. Right from the start with set up and installation to wifi concerns and general support. Highly recommended! Thank you!"

    V

    Verified Customer

    April 2024

    Trustpilot

    "I cannot recommend Nerds Online enough! They helped me not only with my computer issue but also with my state of mind. I had been hacked! The service I received was helpful and amazing. I have full confidence in this company. The staff are polite, professional and competent."

    V

    Verified Customer

    April 2024

    Trustpilot

    "I asked Nerds Online to help me with printer problems, problems with my various machines talking to each other and speed. They did an excellent job on all fronts. Subsequently I asked on behalf of the housing association to have a much more complicated issue resolved. We were all very impressed with the service and performance."

    H

    Housing Association

    April 2024

    Trustpilot

    "Reliable and expert IT knowledge. 20+ years experience. Knowledgeable, responsive, trustworthy, explained things well, made sure we were completely set up. Highly recommended."

    V

    Verified Customer

    April 2024

    Google

    "Nick is very responsive and his technical knowledge is obviously extensive on both Mac and Microsoft. Nick has provided me with extremely good Mac support for some considerable time. I would recommend him without reserve. I also find his charges reasonable."

    G

    Google Reviewer

    December 2025

    Google

    "Brilliant! Easy to work with, clear, flexible, helpful, translates IT stuff into easy to understand English, resolved some longstanding IT headaches! Thank you Nick!"

    G

    Google Reviewer

    June 2025

    Ready to get your tech sorted?

    Give us a call and experience the difference of working with a local, friendly IT company.

    Call 07909 400 200